How to use the Myeotra App
your transportation pickup address in the SET PICK UP LOCATION box, click on the + sign to the far right then enter your stop address in the ||ADD STOP|| box for in between stops, finally enter your transportation drop off address in the ||CHOOSE YOUR DESTINATION|| box.
nter the description and the cost of the item (if you are paying for item via credit/debit/mobile money) you want transported in the ||ITEM DESCRIPTION|| box if you choose delivery as your method of transportation. For cash pick up for transporter partner to use for item purchase, enter your cash pickup address in the ||SET PICK UP LOCATION|| box and enter address of item to be purchased in the || ADD STOP|| box. Tap to confirm your pickup and destination location
transportation service is completed, payment is easy. Depending on your region, you have options. Use cash or a payment method like a debit/credit card or mobile money wallet.
Before you confirm a transportation service, you will the see price estimates so you don’t have to guess and so you can compare costs to find the most affordable transportation service, every time.
How pricing works
Get a real-time price
How prices are determined
How a much a customer pay for transportation service is different that how much a transporter partner earn for that trip here’s why:
Customers are offered an upfront price on every trip so they can make an informed choice.
Upfront Customer prices are based on the estimatedl distance and duration of the trip and the type of transportation vehicle you are requesting This estimate can vary as we predict real-world factors like traffic.
The booking fee is a separate flat fee added to every trip on economy products (like Myeotra sedan, Myeotra Moto, Myeotra SUV, Myeotra Truck, and Myeotra foot) in most cities.
Booking fees help support regulatory, safety, and operational costs.
You'll still see the price (or fare estimate) before you request a ride.
When you request a ride, the app automatically suggests a convenient place based on your current location to meet your Transporter. To adjust your location, just type in a new address for the transporter to better find your location.
When you request something to be transported from point A to point B, identify your pickup/drop off location and/or in between stop location if necessary. Specify the item that you want transported and the price cost for the item that you are willing to pay for in the ||ITEM DESCRIPTION|| box before confirming your delivery request. You have the option to pay via cash or Credit/Debit/Mobile Money account.
You have the option to pay for the item you want to purchase and have delivered to the destination of your choice via cash or credit/debit/mobile money account. If you are paying for the item to be purchased via cash, make sure you put the cash amount along with the item description in the ||ITEM DESCRIPTION|| box then enter the address of where the cash is in the ||SET PICK UP LOCATION|| box so that the transporter can collect the cash to be used to purchase the item at the address entered in the ||ADD STOP|| box. If you are paying via CREDIT/DEBIT/MOBILE MONEY WALLET on the app for the item to be purchased then after entering the item description in the ||ITEM DESCRIPTION|| box you enter the cost of the item in the ||COST OF ITEM|| box which will be charged with tax on the item cost to your card along with the transportation service charge upon delivery. All items that are paid for via Credit/Debit?Mobile Money Wallet will be taxed for the inconvenience of the transporter paying for the item on your behalf at the location of purchasing.
We value our transporter’s time and effort to provide you the most efficient, reliable service at your disposal. Therefore if a customer makes the transporter wait longer than 5 min after he or she arrives at the pick up address, the transporter will have the option to cancel the service. Consequently a cancellation fee will be assessed and charged on your account at your expense.
If there are any clarifications to address between the customer and the transporter. The customer and transporter have the option to communicate via text or/and phone call to help clear any misunderstandings (between one another during a transportation service.
*Remember that the in APP GPS tracking system will track the direction and location of your transporter and your cash for you to follow on your app until delivery is completed for the security of your money to ease your mind.