Safety Features for both Customers and Transporters

24/7 incident support

Myeotra customer service are available around the clock in case of any incidents.

Phone privacy

If you need to contact your customer through the app, your phone number may stay private.

Follow my ride

Friends and family can follow your route and will know as soon as you arrive.

GPS tracking

All Myeotra transportations are tracked from start to finish, so there’s a record of your trip if something happens.

2-way ratings

Your feedback matters. Low-rated trips are logged, and users may be removed to protect Myeotra’s integrity and the trust of our customers.

Security checks

Screenings check for moving violations, drinking- and drug-related offenses, violent crime, and felonies.

If a potential transporter qualifies, they still have to remain in good standing with the law to stay in the Myeotra Family.

Emergency assistance button

You can use the in-app emergency button to call authorities to get help if you need it. The app displays your location and trip details, so you can quickly share them with emergency services.

Before you partner with Myeotra

You must undergo a multi-point review of driving history and criminal history. Screenings check for moving violations, drinking- and drug-related offenses, violent crime, and felonies.

Designing a Safer Transportation Service

Transporter screenings

All potential transporters in Africa must complete a screening before becoming a Myeotra partner. Current partners will continue to be vetted for criminal offenses.

Features to help keep you

On every trip, you can tap a button for safety tools and get help whenever you need it. Your safety as a customer or transporter is primodial to us.

Myeotra partner guidelines

Our guidelines ask you to treat others with respect, follow the law, and keep one another safe. Anyone who doesn’t follow them may lose access to our apps.

Annual reruns

Criminal and motor vehicle checks are proactively run each year, regardless of whether there’s a legal obligation in the city to do so or not.

Transport with Myeotra

From now, traveling to Africa will be fun and more secured. You won`t ever change to anything else after trying this amazing app.

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