Safety Features for both Customers and Transporters
24/7 incident support
Myeotra customer service are available around the clock in case of any incidents.
If you need to contact your customer through the app, your phone number may stay private.
Follow my ride
Friends and family can follow your route and will know as soon as you arrive.
All Myeotra transportations are tracked from start to finish, so there’s a record of your trip if something happens.
Your feedback matters. Low-rated trips are logged, and users may be removed to protect Myeotra’s integrity and the trust of our customers.
Screenings check for moving violations, drinking- and drug-related offenses, violent crime, and felonies.
If a potential transporter qualifies, they still have to remain in good standing with the law to stay in the Myeotra Family.
Emergency assistance button
You can use the in-app emergency button to call authorities to get help if you need it. The app displays your location and trip details, so you can quickly share them with emergency services.
Before you partner with Myeotra
You must undergo a multi-point review of driving history and criminal history. Screenings check for moving violations, drinking- and drug-related offenses, violent crime, and felonies.
Designing a Safer Transportation Service
All potential transporters in Africa must complete a screening before becoming a Myeotra partner. Current partners will continue to be vetted for criminal offenses.
Features to help keep you
On every trip, you can tap a button for safety tools and get help whenever you need it. Your safety as a customer or transporter is primodial to us.
Myeotra partner guidelines
Our guidelines ask you to treat others with respect, follow the law, and keep one another safe. Anyone who doesn’t follow them may lose access to our apps.
Criminal and motor vehicle checks are proactively run each year, regardless of whether there’s a legal obligation in the city to do so or not.